Issues, Concerns & Complaints on orders & items from the RW.com Shop

[liddy]

Originally Posted by Jazz 67

Like Susie has said you need to keep checking the shop. Also if you follow Robbie on Facebook, keep checking there too. It was announced on there a couple of weeks ago the Angel charm came back into stock, so there is still hope for the others too.

I check every single day for new charms. My charm bracelet is currently in with the jewellers having my 3 charms attached to it.

NOTE TO ANYONE WHO HAS THE CHARM BRACELET: it does has the possibililty to fall off your wrist and therefore you lose it which is not good

My wee bit of advice/tip is to get a sterling silver safety catch soldered/attached to it by your jeweller who attaches your charms. Three charms plus the safety catch all in sterling silver was only £25 all together in a good quality jewellers.

I wait (and wait, and wait - ) for new charms xx

[liddy]

Originally Posted by liddy

I check every single day for new charms. My charm bracelet is currently in with the jewellers having my 3 charms attached to it.

NOTE TO ANYONE WHO HAS THE CHARM BRACELET: it does has the possibililty to fall off your wrist and therefore you lose it which is not good

My wee bit of advice/tip is to get a sterling silver safety catch soldered/attached to it by your jeweller who attaches your charms. Three charms plus the safety catch all in sterling silver was only £25 all together in a good quality jewellers.

I wait (and wait, and wait - ) for new charms xx

It's the charm mad fan again! Sorry! I picked up my bracelet with the charms soldered on today and when I got home I decided to have a look at some of Robbie's albums to give you some ideas on what you could write on new charms as we are at least 7 months in with no changes which is pretty lame, sorry! So how about LAZY DAYS, NO REGRETS, STRONG, COME UNDONE and SEXED UP (my fav!) Could these ideas be passed on to the to who is in charge of the stocking/making/designing of the boutique store please?

[liddy]

Originally Posted by liddy

It's the charm mad fan again! Sorry! I picked up my bracelet with the charms soldered on today and when I got home I decided to have a look at some of Robbie's albums to give you some ideas on what you could write on new charms as we are at least 7 months in with no changes which is pretty lame, sorry! So how about LAZY DAYS, NO REGRETS, STRONG, COME UNDONE and SEXED UP (my fav!) Could these ideas be passed on to the to who is in charge of the stocking/making/designing of the boutique store please?

Mods? I really think new charms would fly off the shelves

[Dougal]

Originally Posted by liddy

Mods? I really think new charms would fly off the shelves

We've told them your ideas Liddy

[liddy]

Originally Posted by Dougal

We've told them your ideas Liddy

Thank you. That was very kind I hope it happens!

[liddy]

*bumps*

[blancherodriguez]

Hi, I'm Blanche Rodriguez Calderara from Italy and I won for Christmas a signed set of RW album.
I received some mail and I gave back my address to receive the gift, but it's not arrived yet.
I won in december and now it's the end of february, why so much time to wait it? Maybe it's lost or something get wrong? Please I would like to receive some informations!
When I usually buy something in the shop, I wait at maximum one month!
Thanks again,
love
BB

[Susie]

I have passed your enquiry on again blancherodriguez but I would also try contacting the Shop as well.

contact customer services at shop@robbiewilliams.com who will be able to help too.


I hope it gets sorted out for you soon

[liddy]

Originally Posted by liddy

Thank you. That was very kind I hope it happens!

COME ON GUYS!!

It really is about time you changed the charms in the boutique section.

Any members willing to come out and back me on this? Pass the word on please! Thank you!

[liddy]

I'm back after giving the forum a break for a while!

I have the same request.

Please, please, please, could you get some new charms in. The ones you have for sale have been there for well over a year old. It's ridiculous.

My charm bracelet looks silly with only a few charms on it.

Thank you kindly. : )