Looking for help? We hope that you can find the answer to your question below in our most frequently asked questions:
Help... Videos won't play for me.
If you are still unable to view videos on RobbieWilliams.com and you are using Internet Explorer 6, we would suggest upgrading you browser to Internet Explorer 7 or 8 which should solve the problem. Click here for more information on Internet Explorer and links to download.
For optimum viewing experience and to enjoy RobbieWilliams.com as intended we strongly recommend using the Firefox browser. This can be downloaded for free in only a few minutes.
Click here for more information on Firefox and links to download.
What is an RSS feed?
An RSS feed allows you to see when a website has been updated. It works by automatically updating your RSS reader whenever a website is updated without you having to visit the website.
RSS stands for Really Simple Syndication and to use it you will need an RSS reader. If you don't already have an RSS Reader set up we recommend Google Reader.
It's easy to use... simply click on the feed you want to keep track of, select Google from the menu at the top of the page and select 'Subscribe Now'. You may then need to log in to your Google account.
To check on your feeds simply check your Google Reader account, where you'll be able to see the updated News and Blogs.
How can I buy Robbie's music?
The Shop section of the RobbieWilliams.com is currently being worked on and we look forward to telling you when it's up and running shortly.
In the meantime you can buy Robbie's music from iTunes, Play.com, Amazon.com and other good music retailers.
How can I buy Robbie merchandise?
Once the Shop is launched we look forward to being able to bring you Robbie Williams merchandise in the near future.
We'd love to hear your suggestions so if you think we've left items out in the past that you'd like to see why not start a thread in the Forum.
When will Robbie be touring? Can I buy tickets?
If and when tour dates are announced they will be announced on RobbieWilliams.com first. As always, to make sure you don't miss out on any news sign up to receive the newsletter via email under My Account.
What are the official pages for Robbie on MySpace, Facebook and YouTube?
You can also find Robbie Williams on social networking sites on the web. Click on the links below to visit his official pages:
Is Robbie really on Twitter?
The official Twitter profile for Robbie can be found at www.twitter.com/robbiewilliams.
I can't login to the new website... please help!
If you're having problems logging into RobbieWilliams.com we would recommend that you request a new password. You will be sent a new password which you will be able to use to log in with your chosen username or email.
Help! The site won't work for me.
To enjoy RobbieWilliams.com at its best, we recommend you use the following browsers:
- Internet Explorer 7 or later
- Firefox 3.0 or later
- Safari 4 or later.
If you have a question regarding the website that you can't find the answer to above, please send it to email@example.com and we will do our best to answer it.